Actual (edited due to secrets) support ticket I just submitted:
I derped my own email when setting up my [REDACTED]. I’m a loser. Well, maybe not a total loser, but certainly a raging incompetent.
My real email address is “[REDACTED].com” but I decided the ‘o’ was optional and filled out the form using “[REDACTED].cm” instead.
As you might expect, this not only means I did not receive the confirmation email I should have, but there’s probably some dude in Cameroon accessing my [REDACTED] right now so he can put pictures of squirrels smoking pot on it.
I’m really not down with animal cruelty like that, and also would really like to click a “validate your email” link, ’cause I haven’t done that in like a whole week. I know, it’s probably weird I like that sort of thing, but it would be wrong of you to judge me.
Especially since I like clicking those links when I’m not wearing any pants. I’m pretty sure it’s against the law in most states to judge me for that sort of thing.
Anyway, if you can find it in your heart to change my email address to the right one, I’d appreciate it. I looked for a way to do that myself, but couldn’t find it. It’s probably there, but since I can’t even be trusted to find the ‘o’ on my keyboard consistently, you really shouldn’t expect I’d be able to fix this thing myself.
P.S. I filed this as a “Bug” because it probably bugs the hell out of you that there are people in this world who can’t even be relied upon to get their email addresses right.
P.P.S. After reading this over, I realized that my remark about squirrels smoking pot might imply that I’m against the legalization of marihuana. That’s not what I meant at all. I don’t really have an opinion on marihuana, except that I don’t think squirrels should be smoking it. Unless they’re over 18.
P.P.P.S. I just looked it up and found out that squirrels only live until about the age of six in the wild, but urban squirrels rarely live longer than a year. Maybe that’s because urban squirrels are more likely to smoke marihuana? I think someone should do a study on that, but either way I believe it’s safe to conclude squirrels shouldn’t smoke pot.
I received the most wonderful possible response to my ticket. The support dude not only wrote back his own thoroughly batshit response to mine, but he fixed my problem and gave me a lifetime paid membership to the site for FREE.
Let that be a lesson to you, people. Support dudes–and dudettes–work tirelessly to fix problems you probably created yourself. Help make their day just a little bit better, and you just might be rewarded for your efforts.